Rental Terms
Rental Terms

Your contract with us

These are the terms under which the vehicle is rented by the hirer ("you") by the lessor (Cross Lanes Classics Ltd. t/a Campa Rentals) and on which any insurance cover is provided for you by us. It is important that you read and understand these terms before you sign the Rental Agreement.

Period of hire

You will have the use of the vehicle described for the period specified on the rental contract. With our written agreement you can extend the rental period, but this shall not exceed 90 days in total. If the vehicle is not returned by the due back time and date to the agreed place of return, our consent for your continued use of the vehicle will automatically be withdrawn and we shall be entitled to charge you for each day or part of a day's unauthorised usage at the prevailing published full daily rate or hourly rate until the vehicle is returned or recovered. You will be responsible for the vehicle, its accessories and its parts and fully liable under these terms of rental from the time we give you the keys, or we leave them at the place and time which we have arranged with you in advance. You continue to be responsible and fully liable under these terms of rental until the vehicle and keys are returned to us by returning them to our authorised representative or any other method previously agreed in writing by us.

Your responsibilities to us

Our responsibilities to you

The vehicle will be roadworthy and fit for normal use. If it is not, or it becomes unfit for normal use during the rental you should inform CAMPA rentals or telephone the emergency number given to you at the time of rental. If you have followed these terms we will endeavour to repair or replace the vehicle. We will not be liable for damages arising from defects other than defects or mechanical failures attributable to a breach of this warranty or a breach of CAMPA rentals any duty or law to take reasonable care of the safety of the vehicle. If the vehicle is damaged internally or externally whilst in the hirers possession you must inform us immediately to ensure a fast repair for the next hire. Nothing in these terms and conditions shall be deemed to exclude or restrict our liability for death or personal injury resulting from our negligence or any other liability which cannot be excluded as a matter of law.

Booking

Driving Licences & Proof of ID

Collection & Return of the Motorhome

Cancellations and Refunds

Pets

Campa Rentals allow dogs in selected vehicles, a maximum of 1 medium sized dog or 2 small dogs at a cost of £50

Smoking

Personal property

We will not be liable for loss or damage to property left in the vehicle either during the period of hire or there- after. Such property is entirely at your own risk. The vehicle will be inspected on return and any property found will be available for you to collect for a period of seven days. Any unclaimed property may be disposed by us after that time. Vehicles left in our carpark whilst using the hire vehicle are left at the owner's risk.

Fuel, Gas & Water

Conditions of use

The vehicle must not be used or driven:-

  1. by any person other than named as a driver or authorised by us in writing and holding a full valid current driving licence;
  2. for the carriage of passengers for hire or reward;
  3. for any unlawful purpose or in any way which breaks the Highway Code, road traffic laws or any other laws;
  4. for racing, pace making, reliability trials, speed testing or driving tuition;
  5. to carry a number of passengers and/or baggage which would cause the vehicle to be overloaded; or in the case of a commercial vehicle a payload which exceeds the maximum payload and individual axle plated weights or for a purpose which requires an Operator's Licence without fulfilling your duty at law to obtain one;
  6. without our prior written consent outside England, Scotland and Wales;
  7. while in an unroadworthy condition or while failing to comply with any statutory provision;
  8. for carrying corrosive, radioactive, inflammable, explosive or other harmful substances;
  9. for carrying anything which due to its smell or condition will harm the vehicle or prevents us from hiring the vehicle again immediately.

If you do not follow these terms you will have to reimburse any charges, damages and expenses we may incur.

Charges

All charges are calculated in accordance with our current tariff and based on your use of the vehicle as specified. Unauthorised usage may incur additional charges as published in our current tariff available at the rental location.

You will pay on demand charges including:-

  1. the rental and other ancillary charges calculated in accordance with this agreement;
  2. any charge for losses or damage outlined in condition 3.3 and 3.6;
  3. our fuelling service charge where the vehicle is returned with less fuel than when the rental began. The refuelling service charge is based on the rates published at our local filling station plus a £20 refill fee.
  4. the full cost of repair or replacement for damage or loss including theft including any towing and storage costs, howsoever caused, regardless of fault.
  5. a loss of revenue charge whilst the vehicle is being repaired or whilst we secure reimbursement of the vehicle value. Charges for loss of revenue will be calculated at our normal published daily rate from the time the vehicle is incapable of rental until its repair Orin the case of write-off until full payment of the vehicle value is received, subject in each case to a maximum liability of 30 days rental charges. In either case, we will take all reasonable steps to ensure prompt repair or payment;
  6. any delivery and collection charges;
  7. Value Added Tax and all other taxes on any of the charges listed above as appropriate;
  8. Interest · which shall accrue daily at the rate of 4% per annum above the base lending rate of Lloyds bank plc from time to time on any sum that is not paid when due.
  9. Speeding · If the driver of the motorhome is found to be speeding Campa rentals will charge £25 admin fee each time the motorhome is driven over the legal speed limit.

If you have requested that some other person or company should be responsible for the charges you will nevertheless remain liable for payment of these charges.

Insurance

Our Motorhomes have comprehensive insurance on the UK mainland and Europe, (where European surcharge has been paid) for the named drivers listed on the hire agreement for the period of the rental. The insurance will cover the hirer for road traffic accident only where another party is involved. The insurance does not cover any damage to the interior or exterior where damage has been caused by negligence or damage has occurred whilst the motorhome is unattended. Please note this insurance does not cover your personal property and you are advised to arrange holiday insurance.

Damage caused to tyres/wheels, wing mirrors, glass, underside panels including taps, pipes and exhausts, side panels, rear panels including windows and cab of the vehicle or overhead damage (defined as over 6feet/1.85metres) or the filling up with the wrong type of fuel will be the hirers' responsibility and is not covered by our insurance. This includes branch damage from trees and bushes, damage underneath from driving over rough or uneven ground, kerb damage and damage to wheels, skirts and arches.

You should also note that:-

  1. the insurance cover may end if you do not return the vehicle to the agreed place at the agreed time;
  2. the insurance cover may be cancelled if you have given any false information;
  3. only drivers we have first approved are covered by the insurance.

Full details of cover are available at the rental location.

Security Deposit

A £1000.00 security deposit is payable on the day of collection. This is fully refunded providing the motor home is returned on time, refuelled and in a clean and undamaged state - including toilet, shower, pots, pans and cooker, beds etc., You will be liable for any damage or missing items from the hire vehicle. In the case of damage due to negligence Orin the case of damage to the interior, the full cost of rectification will be charged.

CAMPA Campervans and Motorhomes reserves the right to withhold all or part of the deposit to pay for any repairs, until such a time that the repairs may be completed. If the repair costs are beyond the £1000.00 security deposit Campa rentals will seek to recover the excess from the hirer. Once the motorhome has been cleaned, thoroughly inspected and we are happy that the motorhome has been returned in the same condition as is was at the beginning of the rental period the security deposit will be refunded.

Motorhomes must be returned internally clean, undamaged, all equipment tools and accessories as when received and returned on time. Please do not clean the outside of the motorhomes.

If charges, including damage repair and replacement exceed the level of security deposit paid, you will be charged any additional sum to cover this excess and that some will be due immediately at the end of the hire. An admin cost of 5% of value will also be applied.

The following charges may be deducted from the security deposit:-

  1. Toilet cassette not emptied and cleaned · £75
  2. Cooker hob and grill not cleaned · £35
  3. BBQ not cleaned · £20
  4. Smoking in motorhome · £300
  5. Damage to any mattress will be priced as per manufacturers cost to replace
  6. Microwave damage £35 up to £175 dependant on damage
  7. LCD TV damage · £300
  8. Kitchen clean including fridge, cupboards and drawers £35. Damage to fridge will be priced as per manufacturers cost to replace parts.
  9. Damage of wheels and tyres will be priced as per manufacturers cost to replace
  10. Tents, awnings, tables, chairs not packed away in a dry condition · £75
  11. Windscreen damage · cost of replacement
  12. Any items or equipment damaged beyond economical repair will be charged at the full replacement rate
  13. Loss of keys will be priced as per manufacturers cost to replace

What to do in the event of loss or damage to the vehicle

In the event of theft of the vehicle or any of its parts or accessories, or if the vehicle is damaged by a criminal act or in an accident in which someone is injured, you must immediately contact the local police and report the incident. You must also call Campa rentals to report the incident. You should also report any damage done by any non-criminal act to the Campa rentals, the vehicle must not be used if it is rendered unroadworthy.

You should always:-

Any money you may receive in respect of loss or damage to the vehicle must be immediately forwarded to us and at no time should be spent by you. You will hold any such money in trust for us.

Breakdowns and Accidents

Information

You acknowledge that we may use and disclose data recorded in relation to this agreement for Campa Rentals any future marketing activity; furthering the event of any breach of this agreement, such data may be disclosed to any debt collection, credit reference, vehicle recording or any other relevant body. Such information may also be passed to the British Vehicle Rental and Leasing Association (BVRLA) for use by any of its members for the purposes for which the BVRLA is registered under the Data Protection Act 1998. From time to time we include details of our customers on a computer database, used by us and our business partners for direct marketing purposes. If you do not wish your details to be used in such a way or to receive any further information from us, please tick the box overleaf.

Severability

In the event that any term of this agreement is held by a court of competent jurisdiction to be unenforceable or unlawful for any reason, such term will be held to that extent only to be removed from this agreement and the remainder of this agreement shall remain in full force and effect.

Jurisdiction

This Agreement is governed by and construed in accordance with the laws of the country in which the rental commenced. Any dispute arising out of the terms of this agreement will be determined exclusively by the courts in that country.

Data Protection

By entering into this rental agreement, you agree that we can process and store your personal information in connection with this agreement including data collected from the vehicle. We may use your information to contact you with future offers and to protect our assets. You agree that if you break the terms of this agreement, we can pass your personal information to credit reference agencies, debt collectors, the police or any other relevant organisation. We can also give this information to the British vehicle rental and leasing association which can share your personal information with its members to prevent crime and protect their assists as allowed under the data protection act 1998.

Travel outside the UK

If you wish to take the motor home abroad to Europe you must confirm this with Campa Rentals at the point of booking and there is an additional cost of £170.00